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Institute of Finance and Management Announces AP and P2P Managers of the Year

Distinguished individuals honored at Accounts Payable and Procure-to-Pay Conference and Expo

Institute of Finance and Management Announces AP and P2P Managers of the Year

LAS VEGAS, October 28, 2016 — The Institute of Finance and Management (IOFM) has announced the winners of the 2016 Accounts Payable Manager of the Year Awards and 2016 Procure-to-Pay Manager of the Year Awards. The annual awards recognize AP & P2P management professionals who have demonstrated bar-raising levels of leadership. This year’s honorees in the Accounts Payable category are Rita Ethridge, APM, of Gwinnett Hospital Systems and Nicole Caley, APM, of Ace Hardware.  The Procure-to-Pay category honoree is Brandi Crouch of Lockheed Martin Corporation.

Ethridge, Caley, and Crouch were recognized alongside the honorees for AP & P2P Department of the Year Awards during an honorary luncheon ceremony on October 26th at Caesar’s Palace in Las Vegas. The ceremony kicked off the final day of the Accounts Payable & Procure-to-Pay Conference and Expo, with over 650 AP, P2P and Shared Service professionals in attendance.

Rita Ethridge, the AP Manager of the Year for organizations with less than $1 billion in annual revenue, is the Accounts Payable Supervisor at Gwinnett Hospital Systems. Coworkers describe her as a tremendous leader whose foresight has strengthened the department’s growth and development while handling a massive expansion. She’s known to be a positive morale booster who remembers birthdays and other details about those who work around her.

“Receiving this award gives me confidence that my hard work is recognized and appreciated,” said Ethridge.  “My team and I have worked tirelessly in bringing live the Purchasing Card System and Invoice Scanning System. The volume of work we have is very stressful, but having the best team in the world makes it manageable.”

Nicole Caley, AP Manager of the Year for organizations over $1 billion in annual revenue, serves as the Director of Accounts Payable at Ace Hardware. Caley inherited an unmotivated team who had cycled through four directors if five years. Within two years of joining the team, Caley was able to certify her department through IOFM and transform them into role models for employee engagement throughout the organization.

“My team really deserves this,” said Caley. “While this is a grand personal accomplishment that I am grateful for, I also know that it would not be possible without such a great team.  It is their dedication and commitment to teamwork and excellence that has resulted in this achievement, and I could not be more proud of them, nor could I thank them enough.”

Brandi Crouch, recipient of P2P Manager of the Year, is Sr. Manager, Cash Management Solutions at Lockheed Martin Corporation. She was nominated for her implementation of their supplier portal, which has provided suppliers with 24/7 visibility to their purchase orders, invoices, and payments – boosting efficiency, cutting costs, and virtually eliminating paper from their process.

“Knowing the caliber of people who work in this industry and watching their accomplishments over the past 5 years, being selected for this award was a pleasant and unexpected surprise,” said Crouch.  “This is by far one of the most meaningful awards that I have ever received. I am so extremely proud to be a part of this network and humbled beyond words to have received such a prestigious award among my peers.”

All recipients were nominated by their peers online. “The common theme among our 2016 winners is strong leadership,” said Brian Cuthbert, Executive Director of IOFM.  “In order to accomplish what these individuals have, it takes vision, motivation, and the innate ability to guide others.”

The AP Manager of the Year and P2P Manager of the Year Awards are part of a larger suite of IOFM Spotlight Awards, which aim to annually recognize outstanding achievement in financial operations.


The Institute of Finance and Management (IOFM) is the leading organization providing training, education and certification programs specifically for professionals in Accounts Payable, Procure-to-Pay, Accounts Receivable and Order-to-Cash, as well as key tax and compliance resources for  Global and Shared Services professionals, Controllers and their F&A teams.

IOFM has certified nearly 20,000 financial operations professionals worldwide through its four certification programs. These programs include Accredited Payables Specialist or Manager (U.S. and Canadian specific versions available), Accredited Receivables Specialist or Manager and Certified Professional Controller. The globally recognized AP & AR certifications are available in English, Simple Chinese and Spanish.

IOFM’s membership networks, the AP & P2P Network ( and AR & O2C Network (,  feature industry research and best practices, metrics and benchmarking data, policies, case studies, tools, templates, and critical compliance and corporate governance resources. The Institute also produces on-demand e-learning resources including video trainings and web-based seminars.

IOFM hosts industry-leading conferences designed to facilitate continuing education and peer networking. These events include the Accounts Payable and Procure-to-Pay Conference and Expo (Spring and Fall), and the Accounts Receivable & Order-to-Cash Conference.

With a universe of over 100,000 financial operations professionals, growing certification and membership programs, and a keen understanding of the issues and content needs critical to the profession, IOFM is the trusted source of information in the rapidly evolving field of financial operations.

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