Heather is the community engagement manager for the NAPCP. Her passion for Commercial Cards started in 2010 when she started managing the card program for University of Phoenix. There, she served as primary resource to over 4,000 cardholders – creating, managing, and auditing card and travel policies. Since joining the NAPCP in 2017, she has created advisory committees for Travel Card programs and organizations in the Corporate sector. She collaborates with over 20,000 members and subscribers to create best practices for card programs within the U.S., Canada, and EMEA region. Heather holds the Certified Purchasing Card Professional (CPCP) credential and is the chairperson of the Purchasing Card Professionals Certification Council. She completed her MBA in May 2017 and now spends her free time traveling and watching Denver Broncos football with her family.