{"id":19716,"date":"2025-08-19T09:28:14","date_gmt":"2025-08-19T13:28:14","guid":{"rendered":"https:\/\/events.iofm.com\/conference-fall\/session\/change-is-not-a-checkbox-why-transformation-fails-without-kpi-reboot\/"},"modified":"2025-11-07T06:01:26","modified_gmt":"2025-11-07T11:01:26","slug":"change-is-not-a-checkbox-why-transformation-fails-without-kpi-reboot","status":"publish","type":"session","link":"https:\/\/events.iofm.com\/conference-fall\/session\/change-is-not-a-checkbox-why-transformation-fails-without-kpi-reboot\/","title":{"rendered":"Beyond the Checkbox: The Real Formula for a High-Performing Credit Team"},"content":{"rendered":"<p>You\u2019ve launched a new system, updated policies, and rolled out training\u2026 so why hasn\u2019t performance improved? Because change is not a one-time task\u2014it\u2019s a managed process. This session unpacks the invisible forces that stalled one company\u2019s transformation: outdated KPIs, misaligned incentives, and passive leadership. You\u2019ll learn how they re-engineered accountability and adapted a measurement frameworks that sustains\u2014not sabotages\u2014progress.<\/p>\n","protected":false},"excerpt":{"raw":"You\u2019ve launched a new system, updated policies, and rolled out training\u2026 so why hasn\u2019t performance improved? Because change is not a one-time task\u2014it\u2019s a managed process. This session unpacks the...","rendered":"<p>You\u2019ve launched a new system, updated policies, and rolled out training\u2026 so why hasn\u2019t performance improved? Because change is not a one-time task\u2014it\u2019s a managed process. This session unpacks the&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","session_category":[29,69,169,166],"class_list":["post-19716","session","type-session","status-publish","hentry","session_category-ar","session_category-general-session","session_category-main-agenda","session_category-thursday-2025"],"thumbnail":[],"metadata":{"session_id":["4ff885b6-9c71-4886-b832-003551807449"],"session_speakers":[19353,19351],"session_topics":[],"session_date":["2025-11-06 00:00"],"session_start":["2025-11-06 13:05"],"session_end":["2025-11-06 13:55"],"session_updated_at":["2025-10-17T15:04:37.963Z"],"session_display_priority":[null],"session_weblink":[null],"session_sponsored_by":[null],"_eael_post_view_count":["285"],"session_room_number":["Milano I"],"rank_math_analytic_object_id":["85"],"_elementor_page_assets":["a:0:{}"]},"_links":{"self":[{"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/session\/19716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/session"}],"about":[{"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/types\/session"}],"author":[{"embeddable":true,"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/comments?post=19716"}],"wp:attachment":[{"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/media?parent=19716"}],"wp:term":[{"taxonomy":"session_category","embeddable":true,"href":"https:\/\/events.iofm.com\/conference-fall\/wp-json\/wp\/v2\/session_category?post=19716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}