August 29-31, 2021 | Walt Disney World Resort®, FL

Conference Agenda


Our team is working diligently to fill out a robust schedule of educational sessions and networking opportunities. In the meantime, take a quick look at our schedule-at-a-glace to get an idea of how the event will look:
Sunday, August 29th
7:00am-6:00pm Registration & Customer Service
8:30am-4:30pm Workshops & Certifications*
4:30-5:00pm Opening Reception
5:00-6:15pm Exhibit Hall Opens
Monday, August 30th
7:00am-5:00pm Registration Open
7:15am-6:00pm Exhibit Hall Open
8:30am-2:30pm Conference Sessions & Networking
3:00-4:00pm Peer Networking
4:00-5:00pm Conference Sessions & Networking
Tuesday, August 31st
7:00am-1:00pm Registration Open
7:15am-3:00pm Exhibit Hall Open
8:30-9:15am Keynote
9:15am-2:45pm Conference Sessions & Networking
3:00-3:45pm Closing Remarks

Educational Tracks

Our sessions are organized into "tracks" to help you plan your educational experience. Expand each section to explore descriptions and sample sessions.

Peer-Tested Best Practices

The best way to understand the “how” behind adjusting your process is to take a deep dive into another AP function’s journey. These sessions will provide first-hand accounts from your peers on what worked and what they would have done differently, giving you a leg up as you consider undergoing similar changes.

It’s never been more important to find ways to process payments more efficiently. But how you achieve that goal is far easier said than done. Join your peers as you benchmark your current performance, understand what internal dynamics are holding you back, and what strategies work best to manage your team through your process changes.

Sample sessions include:
• Managing Through Change
• AP Benchmarks
• AP / Procurement Friction
• Operational Best Practices
• Three Steps to Successful Vendor Setup and Maintenance


Regulatory fines and penalties are on the rise – from the IRS, US Treasury Department, and state’s escheatment departments; learn what you can do to mitigate compliance risk for your organization.

Sample Sessions include:

• Form W-9 Due Diligence, Illustrated
• 2021 Changes in Form 1099 Reporting
• RPA to Improve Expense Audit Compliance

Leadership & Career Devleopment

AP leaders are expected to do more with less, all the while lacking the respect and resources from senior management. These sessions are designed to help you keep your staff motivated and engaged, helping you overcome these daunting challenges.

Sample Sessions include:

• Leading with Emotional Intelligence
• Building and Motivating High Performing Teams
• Ignite Innovation: How Lean Leaders Ignite Their Teams to Drive Results


Technology enablement drives greater AP efficiency. Period. But which systems are right for you? These sessions provide you with the latest insights into AP automation tools for you to consider.

Sample Sessions Include:
• Town Hall: Supplier payments: What’s Hot, What’s Working, What’s Next
• Town Hall: The Accounts Payable We Knew is Gone: What’s Next?

Questions about attending?

Contact our dedicated Conference Advisor Gail Robinson for assistance. Send Gail an email today, or give her a call at 207-842-5627.


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