There always appears to be that one team member who vocalizes every thought, often filled with negative sentiments. Dealing with a toxic team member can harm team morale, disrupt your team culture, and leave you feeling helpless against the negative influence. In her presentation, Monica Brooks will guide you on identifying practical steps to manage negative employees in a composed and professional manner.
Is this session you will learn:
- How to Give Effective Feedback
- How to Self-Assess Personal Bias
- How to Effectively Manage Negative Employees
- How to Defuse Negativity in the Moment