In addition to having worked as a collector in both the consumer and commercial fields, Tim has been a credit fraud investigator, collection manager, credit manager and a management consultant. 

He is the author of:

• Paid in Full
• Tipping the Scales
• The Reluctant Collector
• Sex, Lies & Negotiation Techniques

The Founder and Managing Director of The International Centre for Professional Collections (ICPC), Tim has consulted and trained across Canada and the United States as well as 24 other countries including: Bahamas, Brunei, China, Egypt, Ghana, India, Indonesia, Ireland, Jamaica, Kuwait, Lebanon, Malaysia, Mexico, Oman, Pakistan, Poland, The Philippines, Singapore, Turkey, South Africa and Thailand. 

Mr. Paulsen is the creator of ‘SAGE’ The Excuse Terminator used by more than 8,000 collection experts internationally.