Conflict management is a skill that leaders must be able to employ to help foster a positive productive working environment. There is a realization that conflict management should be a skill that leaders need to give priority to learning and mastering. In this session, we will discuss conflict and its sources, describe conflict management and resolution, and discuss a guide for leaders to use to help them effectively manage and resolve conflict. We will analyze the relationship between leadership and conflict management, allowing you to take new skills back to your team to increase trust and productivity.